Job Description
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About the role: The Employee Housing Manager is responsible for overseeing all aspects of employee housing, ensuring a safe, clean, and comfortable living environment for team members. This role involves managing housing assignments, maintenance coordination, lease agreements, budgeting, and compliance with housing regulations. What you will do: -Be a part of the pre-opening team
-Oversees the day-to-day operations of employee housing operation
-Manage employee housing assignments and maintain accurate occupancy records
-Coordinate lease agreements and ensure compliance with company policies and housing regulations
-Oversee the process and procedures for employees moving in and out of housing
-Maintain a housing inventory, including furniture, appliances and supplies (if applicable)
-Conduct regular inspections of housing units to ensure cleanliness, safety, and proper maintenance
-Address maintenance requests promptly by coordinating with internal teams and external vendors
-Enforce housing policies and ensure residents follow all safety protocol
-Work closely with People & Culture team of coordination of team member movement (hire/termination dates)
-Work with People & Culture and Security Departments to provide a secure and comfortable living environment
-Act as a point of contact for all team members regarding housing-related concerns
-Mediate disputes between residents and enforce housing rules fairly and consistently
-Provide a housing orientation and implement guidelines to new residents regarding housing policies and expectations
-Foster a positive community atmosphere within employee housing
-In collaboration with the Director of People and Culture, put together annual budget for housing related expenses, including rent, utilities and maintenance
-Ensure compliance with local housing laws, health and safety regulations, and company policies
-Work with P&C and legal teams to address any compliance or liability concerns
What you bring: -College degree preferably relating to Information Technology or equivalent experience
-Minimum of three years experience in property management, housing management, hospitality or HR
-Prefer experience with managing seasonal or employee housing in the hospitality industry
-The highest level of integrity and transparency
-Extremely strong organizational and problem-solving skills
-Ability to read, speak, and write English. Prefer bi-lingual in English and in Spanish
-Excellent communication and interpersonal skills
-Ability to handle sensitive issues with professionalism and confidentiality
-Knowledgeable with local housing laws and safety regulations
-Proficiency in Microsoft Office
-Flexibility to respond to emergencies and work outside of regular business hours as needed
-The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
What we are offering you: Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
*Lucrative salary!
*Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
*Time off plans starting on the day of hire!
*An opportunity to be a part of a cohesive team in an inclusive work environment!
*Complimentary and discounted hotel stays around the world!
*Wellbeing and mental health initiatives and focused company!
*Embracement and promotion of diversity in our workplace!
*Complimentary employee meals and beverages!
*Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Four Seasons Hotels Limited
Job Tags
Seasonal work, Local area, Outdoor,