Company Description
Kalido Hospitality Group is an innovative leader in hospitality management. We specialize in the development and management of hotels, serviced apartments, and short-term rentals. With expertise in development & design, revenue management, sales, marketing, and operations, we work with developers, owners, and operators to ensure properties thrive in today's dynamic hospitality landscape.
Role Description
This is a full-time, on-site role as an Hospitality Hostlocated mainly in the Greater Vancouver Metropolitan Area. Our hosts will be responsible for overseeing day-to-day operations, ensuring quality service delivery, and maintaining operational efficiency. This role requires strong leadership and organizational skills, as well as the ability to work collaboratively with other departments and stakeholders.
Qualifications
Responsabilities
Overseeing Room Operations Team Excellence
• Ensuring clear communication of objectives to the team, focusing on guest satisfaction and efficiency.
• Cultivating a supportive work environment emphasizing motivation, teamwork, and continuous improvement.
• Analyzing guest and employee feedback to address areas for improvement and build on strengths.
• Ensuring team readiness to meet expectations and providing leadership by example.
• Guiding employees to understand and exceed evolving guest needs and expectations.
Managing Property Operations
• Coordinating operations across departments and implementing recovery plans as needed.
• Promptly sharing guest satisfaction data and addressing employee concerns proactively.
• Maintaining professionalism and communication with employees, including regular one-on-one meetings.
• Supporting scheduling strategies aligned with guest demand and operational goals.
• Flexibly performing necessary tasks to meet business demands.
Supervising Guest Experience Impact
• Upholding the brand's service standards and striving for continuous improvement.
• Offering proactive and courteous service to guests, addressing concerns promptly.
• Responding promptly to customer service requests and ensuring team compliance with hospitality standards.
Ensuring Financial Performance
• Assisting in annual quality audits and overseeing key control measures.
• Reviewing financial performance data to identify opportunities for cost reduction and revenue growth.
Managing Human Resources Functions
• Participating in hiring decisions and ensuring thorough orientations for new hires.
• Soliciting employee feedback and addressing concerns promptly and fairly.
• Ensuring consistent application of policies and procedures, including disciplinary actions.
• Recognizing team achievements and fostering a positive work culture.
Job Category Rooms, Reservations & Guest Services Operations
Location Vancouver, British Columbia
Schedule Full-Time
Located Remotely? N
Relocation? N
Travel Required? Y
Position Type Non-Management
Compensation The salary for this position is $23/hour
...and portfolio-worthy projects.* Flexible scheduling and fully remote collaboration.* Access to private wellness sessions,... ...and organizational skills.* Experience with grant writing or nonprofit fundraising (can be academic or project-based).* Understanding...
Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary... ...; work Sun-Thurs or Tue-Sat Automatics Home Daily Average $1400-$1800 weekly Average $80k-$95k...
...Part-time Research Study Personnel (Pay up to $790/wk.) Due to demand,... ...are flexible and no previous experience is needed. Participants will have... ...No prior study experience is required Education: Varies by study (GED or High School Diploma recommended but not...
...at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on... ...Benefits open enrollment and being available to answer all human resources questions while at the restaurant locations. Serve as the first...
...Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will... ...networks and geographical areas is beneficial. Flexibility to work various shifts, including evenings, weekends, and holidays....